I take the boat to them with an appointment for the corrected “5 hour” installation of all the parts. Their excuse for the delay was “everything was on back order”…. I told them I would pick up the boat as is and would bring it back when all the other parts had arrived.Ĥ Months later, after multiple phone calls, finally I’m told my parts have all come in. 9 weeks later the boat came in, but they still did not have the kicker motor installation kit, the full enclosure, the boat cover, the gift card had not been delivered (via email) and the ski pole that came with my boat was “given to a different customer” who picked their boat up earlier in the day. I ordered the boat in May and was told 4-6 weeks for delivery. It took 45 minutes and getting a manager involved for them to honor their original written quote.
NITRO PRO 9 REVIEWS INSTALL
With the written quote in my hand, the salesman said they had made a mistake and they would now have to charge me 5 hours of labor to install the options.
I left to look at a couple other boats and ultimately decided to return to BassPro and buy the Targa 2 hours later. To start with, BassPro gave me a written quote and charged 3 hours labor for installing the options. The deal was cash payment without financing and as a promotion, BassPro includes a $650 gift card and 10% off everything for a year VIP card. Along with the purchase I upgraded and purchased the following options: Upgraded 200hp Mercury Pro XS with DTS (Digital Throttle and Steer), Mercury Pro Kicker 9.9hp, upgraded DTS kicker motor controls (the salesman said this meant both motors were controlled by the same controller and function was transferred back and forth via the push of a button with no manual cables involved), full enclosure top and upgraded premium boat cover. I bought a brand new 2020 Tracker Targa V19 Combo Tournament Edition from BassPro. However, enough is enough and its time people are warned about the incompetence of BassPro and Tracker sales/service. I hate to write this as I am not the type of person to ***** or write bad reviews.
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